Submit a request to reset your password by clicking on the Forgot Password tab.

To update your email or password, simply log in to your account and navigate to the settings section.

To update your shipping address, log in to your account and edit your address book. You can also add, delete, or modify addresses during checkout.

Yes, you can modify or cancel your order as long as it hasn't been shipped yet. Please contact us promptly for assistance.

If you're new and need help, email us at FirstChoiceEquine@proton.me with your contact information and question. We’ll respond as quickly as possible and help you take the next step.

You can use the payment options shown at checkout, including credit cards. If a payment does not go through, please try again or contact us for help.

Yes. You should receive an order confirmation email shortly after your purchase. If it does not arrive within a few minutes, please check your spam or junk folder first. If you still do not see it, contact us with your name and order details so we can help verify your order.

If an item is out of stock, we recommend checking back soon because availability can change. You can also contact us for help with product alternatives or estimated restock information when available. We are happy to help you find the right option for your horse.

If you need a copy of your receipt or invoice, contact us with your order number and we will help provide the information you need. If you created an account, you can also check your order history for order details after checkout.

You can reach us by phone at 800-327-4551 or by email at FirstChoiceEquine@proton.me. If your question is about a specific order, please include your order number so we can help you faster.