Use the Forgot Password option to request a reset link. Follow the steps in the email you receive to set a new password and get back into your account.

Log in to your account, then open your account settings to update your email or password. If you run into trouble, contact us and we’ll help you get back into your account.

To update your shipping address, log in to your account and edit your address book. You can also add, delete, or modify addresses during checkout.

Yes, if your order has not shipped yet, you may be able to change or cancel it. Please contact us as soon as possible, and we’ll check the order status and help with the next steps.

Yes. You can Email us at admin@firstchoiceequine.com for help with product questions, choosing the right equine health products, or completing checkout. If you’re calling about an existing order, please have your order details ready so we can help you faster.

Yes. You should receive an order confirmation email shortly after your purchase. If it does not arrive within a few minutes, please check your spam or junk folder first. If you still do not see it, contact us with your name and order details so we can help verify your order.

If an item is out of stock, we recommend checking back soon because availability can change. You can also contact us for help with product alternatives or estimated restock information when available. We are happy to help you find the right option for your horse.

If you need a copy of your receipt or invoice, contact us with your order number and we will help provide the information you need. If you created an account, you can also check your order history for order details after checkout.

You can call us at 800-327-4551 for help with your order. If you contact us, please have your order number ready. That helps us review your order faster and give you the support you need.

Yes. We focus on high-quality equine health products from trusted suppliers and manufacturers. Our goal is to make it easier for horse owners and equine professionals to shop with confidence for products that support health, recovery, and performance.